Personal Effectiveness

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Courses include:

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• Assertiveness and self-confidence

• Building positive relationships at work

• Dealing with change

• Dealing with pressure and stress

• Developing personal impact

• Emotional intelligence at work

• Meetings - participating and chairing

• Handling conflict and difficult situations

• Influencing and persuasion

• Managing yourself

• Mentoring

• Motivating ourselves, our bosses and others

• Negotiation skills

• Networking

• Success skills for administrators

• Presentation skills (foundation and advanced)

• Team building and groupworking

• Time management and prioritisation

• Understanding personality using the MBTI

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All courses can be tailored. Contact Epoc Careers & Training to discuss your requirements.

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