Frequently Asked Questions
How do we organise training for your organisation?
All you need to do is to contact Epoc Careers & Training with an idea of what you are looking for. If possible, I would like to discuss your requirements with you. We would then agree convenient dates for the course(s).
How many delegates can attend a course?
This depends on the course. Most of the courses are designed for 10 or 12 delegates. Epoc Careers & Training runs larger events from 20 to over 300 delegates. I also run courses for fewer than 4 delegates. These can be surprisingly good value for money.
Will the delegates have to do preparation before attending a course?
This depends on the course. I recommend pre-course work for some courses to help the delegates get the maximum benefit from the course. We can discuss and agree it with you in advance.
Do you give any feedback after a course?
Yes. If you would like, the trainer will hand out evaluation forms at the end of the course. If you would like, the trainer will also discuss the feedback with you.
Do you have training rooms to hire?
We do not have training rooms to hire, but can source them. The room would be an extra cost on top of the daily rate.
What is the average length of a training course?
This depends on the level and depth of the subject matter.
When can the Bite-Size sessions be run?
The Bite-Size sessions can be run during morning, lunchtime or evening. They last between 90 minutes and 3 hours. I can deliver up to three Bite-Size sessions in a day.
What are the timings of an average day’s training?
Epoc Careers & Training is very flexible with timings of courses. Most of our clients ask us to run course from 9:30am to 4:30pm, with a 45 minute break at lunchtime. These timings can be changed to suit your requirements.
What is your approach to learning?
I (Frances Scott of Epoc Careers & Training) have been involved in helping and supporting individuals, and organisations, to learn and develop for many years. My approach is based on 'people learn by doing'. I am passionate about HOW you learn and ensure my training courses are highly interactive, practical and above all enjoyable.
What makes Epoc different?
When you buy a course, you don’t just buy a manual and a list of tips and techniques, you also get a brilliant trainer! I feel passionately that it is my training skills, style, enthusiasm and experience that lift my courses above the rest.
What is the dress code?
I usually recommend smart/casual. Please let me know if you would prefer a different dress code.
Do you run courses throughout the UK and internationally?
Yes. I work all over the UK and have delivered courses in many countries including:
What are your cancellation terms and conditions?
The Client may cancel or postpone the assignment, in writing, at any time. In this eventuality, Epoc Careers & Training reserves the right to apply the following scale of charges:
Cancellation - notice period:
30 days or more - no charge
15-29 days - 50% of price
0-14 days - 100% of price
Postponement - notice period:
30 days or more - no charge
15-29 days - 25% of price
0-14 days - 50% of price
In all cases, any disbursements already incurred will be charged.
Does Epoc require payment before a course?
Generally, we do not require payment in advance. However, for a large programme, we prefer to receive at least 20% of the total costs before the start of the programme.
Do you run generic courses aimed at people from multiple companies?
I do not run training courses for people from different companies to attend. However, I do run courses consisting of one or two delegates. This enables us to move at the pace of the delegates (as fast or slow as necessary; as deep into the subject as appropriate, and with as much development as possible). These are not as expensive as you might think!
Can we meet the trainer before booking a course?
Yes. This can be done in person or on-line via Zoom.
I don't see my question here.
No problem. Contact Epoc Careers & Training and I will do my best to help.