Customer Service

Courses include:

  • Customer care via telephone and email

  • Front-line customer care

  • Telephone skills

  • Reception skills

All courses can be tailored.  Contact Epoc Careers & Training to discuss your requirements.

‘‘I thought the trainer was great at explaining the different contents of the course, which made it easy to understand. I also liked the fact she gave examples of her own experiences of using the different techniques in the course.’
Helpdesk Supervisor