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Customer Service
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Courses include:
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Customer care via telephone and email
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Front-line customer care
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Telephone skills
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Reception skills
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All courses can be tailored. Contact Epoc Careers & Training to discuss your requirements.
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‘‘I thought the trainer was great at explaining the different contents of the course, which made it easy to understand. I also liked the fact she gave examples of her own experiences of using the different techniques in the course.’
Helpdesk Supervisor
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